Guy Griffiths takes us through one of the the cornerstones of retention, the exercise programme review, how clubs over-promise and under-deliver.
Find out more by booking your tickets to Retention Retention Retention at the Oxfordshire on 9th October, here: www.ggfit.com/rrr
Articles, ideas and initiatives to help improve member retention in the health club industry. Our aim is to help people to be fitter and healthier. To achieve this, we work with fitness clubs to get your members to stick around longer.
Friday, 28 September 2018
Friday, 21 September 2018
3Rs Meet the Speakers live from ukactive
This week, we streamed live from ukactive with our planning session for the Retention Retention Retention conference.
l-r: Adam Whitchurch (CustomerClever), Paul Roberts (MyCustomerLens), Steve Davies (ukactive), Alina Cooper (FitLinks) and Guy Griffiths (GGFit)
Introduction in person to the speakers from the 3Rs. Find out more and book your tickets at www.ggfit.com/rrr
Introduction in person to the speakers from the 3Rs. Find out more and book your tickets at www.ggfit.com/rrr
3Rs Mini Masterclass : Staff Retention
Alina Cooper of FitLinks joins us once again to preview more of her talk at the 3Rs, explaining how improving staff retention will improve member retention.
Alina takes 8 minutes to tell us her 8 top tips for staff retention.
Find out the whole story, and ask Alina your questions at Retention Retention Retention on 9th October. For more info, check www.ggfit.com/rrr
Find out the whole story, and ask Alina your questions at Retention Retention Retention on 9th October. For more info, check www.ggfit.com/rrr
Tuesday, 4 September 2018
3Rs Mini Masterclass : Customer Feedback
Paul Roberts from MyCustomerLens takes us through the Why, How, and What of Member Feedback, with 5 top tips for collecting and using feedback to improve your member retention
Meet Paul to hear his full presentation and get involved at Retention Retention Retention on 9th October. For more info, check www.ggfit.com/rrr
Meet Paul to hear his full presentation and get involved at Retention Retention Retention on 9th October. For more info, check www.ggfit.com/rrr
3Rs Mini-Masterclass : Dreams & Fears, Promises & Lies
Guy Griffiths of GGFit talks about new gym member's dreams and fears, and the promises and lies that clubs tell them.
In this bumper 10 minute clip Guy talks about the Seven Habits of Highly Effective Exercisers, and how thinking from a member point, and finding out about dreams and fears will help to define a simple, effective member journey.
Find out the whole story, and ask Guy your questions at Retention Retention Retention on 9th October. For more info, check www.ggfit.com/rrr
In this bumper 10 minute clip Guy talks about the Seven Habits of Highly Effective Exercisers, and how thinking from a member point, and finding out about dreams and fears will help to define a simple, effective member journey.
Find out the whole story, and ask Guy your questions at Retention Retention Retention on 9th October. For more info, check www.ggfit.com/rrr
3Rs Mini-Masterclass : Onboarding New Staff
Alina Cooper of FitLinks returns to preview more of her talk at the 3Rs: Onboarding New Staff at your health-club or gym
Alina takes 6 minutes to tell us how and why you should improve your candidate experience and streamline your recruitment process.
Find out the whole story, and ask Alina your questions at Retention Retention Retention on 9th October. For more info, check www.ggfit.com/rrr
Alina takes 6 minutes to tell us how and why you should improve your candidate experience and streamline your recruitment process.
Find out the whole story, and ask Alina your questions at Retention Retention Retention on 9th October. For more info, check www.ggfit.com/rrr
3Rs Mini Masterclass : How to Attract Top Talent
Alina Cooper of FitLinks previews part of her talk at the 3Rs: How to attract top talent for your health-club or gym.
In this 7 minute episode Alina talks about how to mimic big businesses to attract top talent, build a great culture, and use social media to get the best staff for your club.
Find out the whole story, and ask Alina your questions at Retention Retention Retention on 9th October. For more info, check www.ggfit.com/rrr
In this 7 minute episode Alina talks about how to mimic big businesses to attract top talent, build a great culture, and use social media to get the best staff for your club.
Find out the whole story, and ask Alina your questions at Retention Retention Retention on 9th October. For more info, check www.ggfit.com/rrr
3Rs Mini Masterclass Introduction
Here's our introduction to the autumn 2018 Mini Masterclass series.
This 3 minute episode introduces future speakers for the webinars and also for the Retention Retention Retention event happening on 9th October. For more info, check www.ggfit.com/rrr
This 3 minute episode introduces future speakers for the webinars and also for the Retention Retention Retention event happening on 9th October. For more info, check www.ggfit.com/rrr
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