To help support clubs, particularly independent gyms and studios, I recorded a 10 minute version of an adapted version of the leavers section of our Retention Bootcamp.
I hope it helps you to show your members that you care, get some good feedback from processing leavers better, and possibly turn a few cancellations around.
If you want a call with me to discuss leave processes at your club in March or April 2020, please drop me a line to guy@ggfit.com, and I'll try to help.
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