Join Guy Griffiths, founder of GGfit for a one-day Retention Bootcamp to build on your sales successes from the new year rush!
Taking place on Thursday 27th February 2020 at The Village Hotel Basingstoke, RG21 4EQ. Registration and welcome coffees from 9:30 with an anticipated finish time of 4pm. There are only 16 places available, and tickets are going fast!
You want to get your members to stick around longer. You want to build a great club, with a brilliant atmosphere and great community where members love to visit (and bring their friends), and staff really enjoy working and can build successful careers.
We want to get people results, both in health and fitness, and in business.
What to Expect
This one-day workshop will help you to define a watertight member retention strategy for your club. You'll gain a deeper understanding of what you need to do to get your members to stick around, and the processes and measures you and your team need to follow.
You’ll return to your business with four bespoke plans for your club(s):
- Onboarding - how to lock every new member in for life by the end of month one
- Active members - initiatives to keep your active members motivated, engaged, and regular
- Absentees - how to get absentees back and reduce the risk of cancellation
- Leavers - managing the leave process, turning leavers around, and collecting feedback to help reduce attrition next month
You'll work hard and learn lots in this one-day workshop. There will be thought sharing, exercises and examples of best practice. It's a workshop, not a lecture. We'll focus on gym floor (staff) interaction, fitness classes, communication (digital and old-school), feedback and surveys. The goal is to help you to help your members get fitter and healthier, and therefore stick around at your club.
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