Friday, 10 June 2016

Maximising ROI from Events with Lead Forensics

When it comes to events and exhibitions, Lead Forensics is the tool that can guarantee a return on your investment. Click here to find out how it works, or read on to get some conference tips and tricks.

Before:

Before the show, preparation is key.

Monday, 6 June 2016

Generating more corporate leads for Health Clubs with Lead Forensics

At a time when corporate wellness is in the news headlines, the fitness industry has a great opportunity to show how it can deliver better health and well-being to organisations. 


A good deal of GGFit health club clients are using Lead Forensics to identify corporate membership opportunities. And they are getting great results… signing up new corporate accounts, realising more business from existing accounts, and helping more corporate employees to become more active.

Monday, 23 May 2016

The Retention Convention 2016

While some of the presenters didn’t quite come up to the high standard of last year’s retention convention [joke], this year’s event had some great content over 2 days in Birmingham, and a real international feel.

Arron Williams talked about the boutique market, and how members at boutique clubs are basically getting hooked on exercise as a drug. The flow genome project video was a very interesting side-line, but overall, we need to remember that boutique clubs are not just Soulcycle and Barry’s, but also the local Pilates/Yoga studio, or Zumba in the church hall.


Friday, 6 May 2016

Feedback from the Sales & Retention Convention

One of the best ways to improve your member retention is to link your retention initiatives with your sales processes and scripts. Sell the actions and experiences to your members, and then deliver them!

This is what we presented at the Sales & Retention Convention last month – a joined up approach to getting more members into your club and getting them to stick around longer. In these brief blog posts, we’ll try to sum up a couple of hours’ presentation in a few hundred words.

Everyone who attended received a copy of the presentation link – if you would also like to review the slides, please contact us

Delegate feedback from the event was very positive, here’s what some of the attendees said:

Monday, 2 May 2016

Selling CLASSES at the Sales & Retention Convention

The second retention session started with selling fitness classes. Again, all the research shows that members who attend classes are more engaged and stay longer.


Some members get into fitness classes straight away, others take some convincing, and some swear classes are just not for them. By selling classes, we’re looking to speed up the convincing process, and convert some of the non-believers.

To do this, you need to know which classes will appeal to these members and ensure there are no barriers to getting new (and existing) members into classes.

How to get members to join a class?

Friday, 29 April 2016

Selling INDUCTIONS at the Sales & Retention Convention

One of the best ways to improve your member retention is to link your retention initiatives with your sales processes and scripts. Sell the actions and experiences to your members, and then deliver them!

This is what we presented at the Sales & Retention Convention last week – a joined up approach to getting more members into your club and getting them to stick around longer. In these blog posts, we’ll sum up a couple of hours’ presentation in a few hundred words.

The first session on selling retention was about selling the induction. Put simply, members who have inductions stay longer on average. How much longer depends on the club, quality, and a variety of other factors, but broadly speaking, members who have inductions, stay longer.


So why do we need to sell the induction? It comes down to experience...

Tuesday, 8 March 2016

LetsMoveForABetterWorld - Celebrate - GGFit Tips (5/5)

Technogym's Global Challenge for 2016 is well under way, and while it's a little too soon to see what the final results will look like, you need to start to plan your celebrations, and you should also be celebrating along the way...


Assuming all your members, guests, staff, and community are fully engaged, you'll be keeping an eye on your internal leader boards, as well as the global leaderboard for where your club stands in the country ranking, and where your country stands in the global ranking. Here's some more tips:

Friday, 4 March 2016

LetsMoveForABetterWorld - Backward Compatibility for Wellness - GGFit Tips (4/5)

A few clubs have not yet upgraded to the MyWellness Cloud, and still use the Wellness system. Unfortunately, it's not possible to take part in the Let's Move global challenge, but you can still run simple challenges, and even compete against other clubs.

If you are one of these clubs, and want to set-up a challenge to compete with other clubs who are part of the same group or family, then try a distance challenge. Here's how:

Monday, 15 February 2016

LetsMoveForABetterWorld - Engage! GGFit Tips (3/5)

Technogym's Global Challenge starts on 1st March 2016, but you need to be prepared by now (click here for 14 tips that you should have already done). Most importantly, you need to have registered by this Thursday 18th Feb. 

download your bespoke marketing from the tools section of  the Let's Move site

All the details are on the Let's Move microsite, but here's what you should be doing in the 2 weeks running up to the challenge to ensure you get everyone involved:

Monday, 8 February 2016

How to ensure your PTs enhance member retention

This is a guest post by Lee Cain of HFE (Health and Fitness Education), the UK's leading provider of personal trainer qualifications and fitness instructor courses.

How important are Personal Trainers (PTs) in determining member experience and retention?

Most new members will have some interaction with a personal trainer and that experience will play a critical role in defining their early impression of the gym. This is why inductions are so important for new gym goers.