Tuesday 31 March 2020

EGYM Webinar - Member Retention in Times of Crisis

This is a version of the webinar comissioned by eGym broadcast on 25th and 31st March. We discuss keeping members engaged through digital and traditional channels, with apps, challenges, and phone calls, email and sms. Also maintaining staff engagement - do they need a sense of purpose, or want to help with club comms. Finally, how to manage membership subscriptions, and minimise cancellations.



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